At RegattaCentral we understand that your privacy is important to you and we are committed to complying with the applicable privacy laws in relation to all Personal Information and Sensitive Information that we collect from you. This policy describes our Privacy and Information handling practices.
Definitions of specific terms referred to in this Policy can be found under the heading ‘Glossary’ at the end of this document.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request
This Policy outlines the following:
We will only collect Personal Information by lawful and fair means. Personal Information may be collected directly from you or your authorised representative. We collect Personal Information and Sensitive Information via our website, email or other direct contact. You may also supply your Personal Information to us when communicating with us via social networks and other online channels, e.g. through your Facebook identity.
We do not collect Personal and Sensitive information unless the
information is reasonably necessary for our business functions or
activities. We will obtain your consent before collecting any
When you deal with us, you will need to identify yourself in order for us to provide our services to you, as such we do not accept the use of pseudonyms.
We will use or disclose your Personal Information only for the purposes for which it was collected. If you register for a particular event or program, we will share your information with the applicable host organization, governing body, club or event organizer for that event or program, and with any other party which furthers the purpose of your registration. These parties are authorized to use your Personal Information only as necessary to provide these services to us. We will use or disclose your information for a secondary purpose only if you have consented or if you would reasonably expect us to do so or if required by law, such as to comply with a subpoena, or similar legal process. In certain situations, RegattaCentral, LLC may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. If RegattaCentral is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
We may use your Personal Information for the purposes of our own direct marketing, however we will ensure you have an ability to opt out of future such communications by following the unsubscribe instructions included in these emails or you can contact us at firstname.lastname@example.org.
We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.
Disclosure to overseas recipients
We may disclose your Personal Information to overseas recipients such as host organisations, governing bodies, clubs or event organisers which may be located in Australia, Canada, England, Germany, Belgium, Italy or the United States of America when you have sought our assistance to participate in an event or program or where disclosure is required for verification purposes. As such, the location of these overseas recipients will depend on the specific events or programs to which you apply or where such verification is required.
The information disclosed to overseas recipients consists of any information you have given to us to provide the relevant services. By accepting services from us, you consent to us providing your Personal Information to the relevant overseas recipient as mentioned above and acknowledge that we are not responsible for ensuring their compliance with the applicable privacy laws.
You should however, be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect Personal Information before it reaches us. If you have any questions about security on our website, you can contact us at email@example.com
We will retain your information for as long as your account is active or as needed to provide you services. When the Personal Information that we collect is no longer required, we will destroy, delete it in a secure manner, or ensure that the information is de-identified in accordance with our information destruction and de-identification policy, unless we are required by law to retain a copy of the Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
You have the right to seek access to any of your Personal Information held by us unless there is a valid reason under an applicable privacy law for us to withhold the information.
Valid reasons include where:
Upon request, RegattaCentral, LLC will provide you with information about whether we hold any of your personal information. If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records or you can make the change on your Account Information page.
Requests for access, deletion or correction to Personal Information should be addressed to the RegattaCentral Privacy Officer. All requests for access, deletion or correction to Personal Information will be responded to in writing within a reasonable period of time. As part of this process we will verify the identity of the individual requesting the information prior to providing access or making any changes. If access, deletion or correction to your Personal Information is refused we will provide reasons for our refusal.
We do not sell, rent or trade your Personal Information to any other third parties except if required by law or permitted under an applicable privacy law.
Cookies are small data files that are sent from a website and stored in a user’s web browser to improve the user’s web browsing experience. We do not link the information we store in cookies to any Personal Information you submit while on our website.
If you wish to disable the cookies on this website you will need to follow the steps required for your preferred browser but your ability to use some features or areas of our website may be limited.
Technologies such as: cookies, beacons, tags and scripts are used by RegattaCentral and our marketing partners, partners, affiliates, and analytics/monitoring service providers. These technologies are used in analyzing trends, administering the website, identifying the number of visitors and page views (or page impressions) that occur on our website and how visitors use the website (e.g. how long these visitors (on average) spend on our website and common entry and exit points to our website). We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We do link this automatically collected data to other information we collect about you. We do this to improve services we offer, improve marketing and assist with analytics and site monitoring functinality.